Other problems
Other problems
The printer does not go on
The printer is unplugged.
The specied voltage is not supplied.
If the Printer Makes a Strange Sound
The following sounds do not indicate a problem with the printer.
•
There is a sound of vacuum from the Platen
To prevent paper from rising, paper is held against the Platen by suction from Vacuum holes under it.
•
There is a sound when a different size of paper is used and when the Carriage goes from side to side
This may happen especially when using B0 or 44-inch paper.
When paper of a different size is used, a valve is automatically activated to switch the area for paper
suction, which may make a sound. This mechanism prevents vacuum from Vacuum holes where
there is no paper.
In addition, ink is ejected in sync with the movement of the Carriage back and forth to ensure optimal ink
ow. At this time, the valve automatically switches the area for paper suction, which may make a sound.
•
Roll paper makes a uttering sound during printing
There may be a uttering sound when large paper is advanced.
•
If you suddenly hear the tone for cleaning operations
At regular intervals, for printer maintenance, cleaning operations will begin automatically, even if the
printer is in Sleep mode.
•
If you suddenly hear the tone for ink agitation
At regular intervals, to ensure optimal printing quality, the ink is agitated automatically, even if the printer
is in Sleep mode.(*1) The ink is also agitated automatically under the following conditions.
Note that other operations are not possible while Agitating is displayed on the control panel.
•
After you turn the printer on (*2/*3)
•
After data transmission (*4)
•
After you replace an ink tank (*3/*5)
*1: Ink agitation takes about a minute and a half.
*2: The time for agitation varies depending on how long the printer has been turned off. (Between
about a minute and a half to twenty minutes.)
*3: During agitation, if Online mode is accessible, you can print or do other operations.
*4: After about a minute and a half, the printer goes Online, and printing operations begin.
However, printing may start later after data reception, depending on the size of print data.
*5: Ink agitation takes about three and a half minutes.
In other cases, contact your Canon dealer.
778 Troubleshooting
Cause
Corrective Action
Plug the power cord into the outlet, and then turn on
the printer.
Check the voltage of the outlet and breaker.
(→P.76)