Canon
VII. Dealer Sales/Service Authorization and Educational Training
To become authorized to sell, service and maintain the imageRUNNER ADVANCE
DX C5700 Series a dealership must have at least one (1) technician who has
successfully completed the imageRUNNER ADVANCE C5000/C5200/C5500 Series
training.
The optional imageRUNNER ADVANCE DX C5700 Series Online Hardware Update
training includes the imageRUNNER ADVANCE DX platform enhancements,
Unified Firmware Platform V3.10 service-related enhancements for DX series
devices, and the hardware modifications and enhancements required to
successfully service the imageRUNNER ADVANCE DX C5700 Series machine in
the field.
The learning path for the imageRUNNER ADVANCE DX C5700 Series Devices
have been designed to build the knowledge and skills of your support professionals
that will affect your customers in the most positive manner, both in the support of the
product and the solutions you offer.
A.
Learning Path for Technicians with imageRUNNER ADVANCE C5500 III
Series Certification
Service technicians certified on the imageRUNNER ADVANCE C5500 III
Series must complete the imageRUNNER ADVANCE DX C5700 Series Online
Hardware Update Training to obtain certification on this product:
Table 9 – Learning Path for Existing Technicians
imageRUNNER ADVANCE DX C5700 Series Online Hardware
Update Training
B.
Learning Path for New Technicians
Service Technicians not currently trained on the imageRUNNER ADVANCE
C5500 III Series must complete the blended curriculum in addition to Canon's
Foundational training. See the Service Training Solutions site for offerings at
the
e-Support Center
Table 10 – Learning Path for New Technicians
imageRUNNER ADVANCE C5000/C5200/C5500 Series
Online Training
(MUST COMPLETE FOUNDATIONAL TRAINING)
imageRUNNER ADVANCE C5000/C5200/C5500 ILT
Classroom
imageRUNNER ADVANCE DX C5700 Series Online
Hardware Update Training
42
Course names and course codes are subject to change without notice.
imageRUNNER ADVANCE DX C5700 Series Service Guide
Revision 5
imageRUNNER ADVANCE DX C5700 Series Service Guide
Course Name
Website.
Course Name
42
Course Code
19IRTADVC57U00O
42
Course Code
19IRTADVC52500O
19IRTADVC52501C
19IRTADVC57U00O
March 2021
Required
No
Required
Yes
Yes
No
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