Canon
C.
Foundational Prerequisites
New Technicians must complete Canon's Foundational Training Program,
which includes online and blended programs. See the Service Training
Solutions site at the
•
Canon Foundations or Equivalent Curriculum
•
Systems Technology Curriculum
•
imageRUNNER ADVANCE Systems Curriculum
•
Universal Login Manager/ eULM Curriculum
D.
Certification
•
imageRUNNER ADVANCE DX C5760
•
imageRUNNER ADVANCE DX C5750
•
imageRUNNER ADVANCE DX C5740
•
imageRUNNER ADVANCE DX C5735
The successful completion of the training programs and passing of the final
assessment exam are required to sell this product.
E.
Who Should Attend
It is required that any technician responsible for installing, servicing, or
supporting the imageRUNNER ADVANCE DX C5700 Series machines
successfully complete the blended training course and pass the final
assessment exam.
Note: Our current support policy dictates that only those technicians who have
completed the training program and pass the final assessment exam are
entitled to live, phone-based support through our TSC (Technical Support
Center). However, self-service support (software downloads, knowledgebase
articles, support forums, technical publications) is available through our
e-Support Center Website
section on the
imageRUNNER ADVANCE DX C5700 Series Service Guide
Revision 5
imageRUNNER ADVANCE DX C5700 Series Service Guide
e-Support Center
for all technicians. (Refer to the Technical Support
e-Support Center Website
Website.
for entitlement details.)
March 2021
Page 39