Canon
H.
Data Backup Service
The Data Backup Service provides automatic data backup periodically to a
cloud-based server hosted at Canon Business Imaging Online (CBIO). The
end-user administrator can execute the Data Backup Service. The Data
Backup Service backs up the imageRUNNER ADVANCE DX device user mode
settings, Address Book, Registration Settings, Quick Menu Settings, Main
Menu Settings, Box Settings, Universal Data Settings, Personal Settings, and
Service Mode Settings. Customer data is not backed up to the Data Backup
Service, the exception is the Address Book.
The service technician can restore the address book and settings listed above
from the cloud based server to the existing or replaced Hard Disk Drive of the
imageRUNNER ADVANCE DX Device.
Training is required to allow the servicing dealer to enroll in Data Backup
Service and for the service technician to receive support from the Technical
Support Center. Refer to the Training Center at the
Service Training Solutions section for details.
imageRUNNER ADVANCE DX C5700 Series Service Guide
Revision 5
imageRUNNER ADVANCE DX C5700 Series Service Guide
e-Support Center Website
March 2021
Page 55