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Symptom
0115/0215 Jam Code due to failure of the duplex motor
[Inspected by Canon Inc. ]
Description
0115/0215 Jam Code occurred when performing 2-sided copy/print.
- 0115: Duplex Left Sensor Delay Jam
- 0215: Duplex Left Sensor Stationary Jam
Cause
Because the Duplex Feed Left Motor (M19) was defective.
Field Remedy
Check the operation of the duplex feed left motor (M19) by following the steps below. If it does not work
properly, prepare the Duplex Feed Left Motor. (FK2-7674-000) and then replace the part. If the part works
properly but a jam occurs, check other factors.
1) Go to Service mode > Mode List > COPIER > Function > PART-CHK > Enter "7" to MTR and select
Duplex Feed Left Motor.
2) Go to Service mode > Mode List > COPIER > Function > PART-CHK > Select MTR-ON and press "OK"
button, then check the operation of the Duplex Feed Left Motor. If an operation sound is heard after pressing
the OK button, the Duplex Feed Left Motor operates normally and has no problem, so please check other
factors. If the operation sound is not heard, go to the step 3), and replace the duplex feed left Motor.
3) Open the front cover, and pull out the fixing/feeding duplex unit.
4) Remove 2 screws, and then remove the fixing feed right front upper cover [1] and the fixing feed lever [2].
pg. 185
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