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Canon imageRUNNER ADVANCE DX C5870i Service Manual page 684

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04-1937
A. Operation / B. Cause /
C. Remedy
04-1942
A. Operation / B. Cause /
C. Remedy
Lifter error detection alarm: High Capacity Cassette
Cause:
Error in the Lifter paper height detection
Detection condition/timing:
When paper height was not detected within the specified period of time while lifting up the lifter
Movement/symptom:
While failure has occurred (an alarm has occurred), the target paper source cannot be used
because it is in no paper state.
Message displayed on the Control Panel:
Check the paper source. (Contact the service technician)
Measures:
- Check the harness between the High Capacity Cassette Driver PCB (UN104/J2008) and the High
Capacity Cassette Paper Surface Sensor (PS107) for any abnormality.
- Check the High Capacity Cassette Paper Surface Sensor (PS107) for any abnormality.
- Check the harness between the High Capacity Cassette Driver PCB (UN104/J2008) and the High
Capacity Cassette Lifter Motor (M105) for any abnormality.
- Check the paper surface detection of the Pickup Unit.
- Check the Pickup Roller of the Pickup Unit for any abnormality.
- Check the motor, gear, timing belt for driving the lifter in the receptacle.
Upper limit detection alarm: High Capacity Cassette
Cause:
Upper limit of the lifter was detected.
Detection condition/timing:
When the upper limit was detected three times
Movement/symptom:
While failure has occurred (an alarm has occurred), the target paper source cannot be used
because it is in no paper state.
Message displayed on the Control Panel:
Check the paper source. (Contact the service technician)
Measures:
- Check for any foreign matter in the receptacle.
- Check the harness between the High Capacity Cassette Driver PCB (UN104/J2004) and the High
Capacity Cassette Upper Limit Sensor (PS113) for any abnormality.
- Check the High Capacity Cassette Upper Limit Sensor (PS113) of the Pickup Unit for any
abnormality.
- Check the Pickup Roller of the Pickup Unit for any abnormality.
672
8. Error/Jam/Alarm

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