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Canon imageRUNNER ADVANCE DX C5870i Service Manual page 511

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E025-0320-05
Detection Description
Remedy
E025-0368-05
Detection Description
Remedy
E025-03C0-05
Detection Description
Remedy
E025-0410-05
Detection Description
Remedy
C Toner Motor stop error
When the bottle is rotating with the Toner Cartridge Motor set to OFF
[Related parts]
- Harness between the Toner Cartridge Motor (C) (M9/J2142D) and the Drum Driver PCB (UN54/
J207)
- Harness between the Toner supply sensor (C) (PS37/J2143) and the Drum Driver PCB (UN54/
J207)
- Toner supply sensor (C) (PS37)
- SUPPLY DRIVE ASSEMBLY
- Drum Driver PCB (UN54)
[Remedy]Check / replace the related harnesses / cables / connectors / parts.
C Toner supply error
The machine failed to recover by executing the toner density recovery sequence after replacing
the Toner Cartridge.
[Related parts]
- Toner Cartridge (C)
- Developing Unit (C)
[Remedy] Perform the following in the order while checking whether the error is cleared.
1. Open the Front Door to check the status (including presence/absence of memory, area around
the shutter and weight) of the Toner Cartridge (C), and then replace the Toner Cartridge (C) with
the new one.
- After the replacement, turn OFF and then ON the power to see if the error is cleared.
2. Pull out the Developing Unit (C), check around the inlet area, and replace the Developing Unit
(C) with the new one.
- After the replacement, turn OFF and then ON the power to see if the error is cleared.
Note: "X" in E025-0X68 indicates the color (1:Y, 2:M, 3:C, 4:K).
The same content is described for the same error corresponding to the different color (YMCK).
Toner Cartridge Inner Cover open detection error
The Inner Cover Open/Close Sensor did not detect ON status when removing the Toner Cartridge
(C).
[Related parts]
- BOTTLE DOOR DRIVE UNIT
- SUPPLY DRIVE ASSEMBLY
[Remedy]Check / replace the related harnesses / cables / connectors / parts.
BK Bottle rotation error
Startup of the Bottle Rotation Detection Sensor is not detected
[Related parts]
- Harness between the Toner Cartridge Motor (Bk) (M10/J2751D) an the Drum Driver PCB (UN54/
J208)
- Harness between the Toner supply sensor (Bk) (PS38/J2141) and the Drum Driver PCB (UN54/
J208)
- Harness between the DC Power Supply PCB (UN3/J811) and the Drum Driver PCB (UN54/J200)
- Toner Cartridge (Bk)
- Toner supply sensor (Bk) (PS38)
- SUPPLY DRIVE ASSEMBLY
- Feed Driver PCB (UN54)
[Remedy] Perform the following in the order while checking whether the error is cleared.
1. Check if the Toner Cartridge (Bk) is properly installed
2. Pull out the Toner Cartridge (Bk), hold the bottle tip (pump unit side) up and shake it up and
down 10 times, and then insert the bottle back
3. Check the connectors among the Drum Driver PCB (UN54/J208), Toner Cartridge Motor (Bk)
(M10), and the Toner supply sensor (Y) (PS38)
4. Replace the Toner supply sensor (Bk) (PS38)
5. Replace the Feed Driver PCB (UN54)
6. Check the SUPPLY DRIVE ASSEMBLY
7. Replace the SUPPLY DRIVE ASSEMBLY
499
8. Error/Jam/Alarm

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