Canon imageRUNNER ADVANCE DX C5870i Service Manual page 574

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8. Error/Jam/Alarm

E602-0015-00

Detection Description

There was no file for downloading image coefficient.

[Related parts]

- Harness between the Main Controller PCB and the SSD

[Remedy] Perform the following in the order while checking whether the error is cleared.

1. Check the related harness/cable and connector.

2. If the above-mentioned service mode cannot be executed due to an error, etc., enter safe mode.

Then format the SSD using SST or a USB flash drive. 3. Turn OFF and then ON the main power.

4. Reinstall the system software using SST or a USB flash drive.

5. Check/replace the related parts. [Reference 1]

For backup and restoration, refer to "Appendix> Backup Data List" in the System Service Manual.

[Reference 2]

Actions after Parts Replacement

1. Format the SSD.

Start the machine in safe mode, and format all partitions using SST or a USB flash drive.

2. Turn OFF and then ON the power of the host machine.

3. Restore the data backed up in [Actions before Parts Replacement].

4. Set/register the data again.

Set/register the data again by referring to the list that was printed before replacement.

5. When an encryption key/certificate/CA certificate has been generated or added by the user, ask

the user to execute regeneration.

6. Execute auto gradation adjustment.

- For Reader/ ADF model

Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Adjust Gradation

> Full Adjust

- For Printer model

Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Adjust Gradation

> Quick Adjust

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Troubleshooting