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Canon imageRUNNER ADVANCE DX C5870i Service Manual page 618

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E614-0501-00
Detection Description
Remedy
E614-0511-00
Detection Description
Remedy
E614-0601-00
Detection Description
Remedy
Error in file system on the FLASH PCB
An error was detected in the general application-related area. (Initialization failed at startup or I/O
error at startup)
When this error occurs, the system has not been started normally. Therefore, it may not be
recorded in the error log.
[Related parts]
- FLASH PCB
- Main Controller PCB
[Remedy] Perform the following in the order while checking whether the error is cleared. When
prioritizing clearing of the error, skip Remedies 2 and 3.
Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to
4.
1. Check the related harness/cable and connector.
2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "8", and execute "HD-CHECK". Then,
turn OFF and then ON the main power.
3. Obtain the necessary backup data by referring to "Appendix> Backup Data List" in the System
Service Manual.
4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "8", and execute "HD-CLEAR". Then,
turn OFF and then ON the main power to delete the data in the corresponding partition.
5. Enter safe mode, and reinstall the system software using SST or a USB flash drive.
6. Check/replace the related parts.
Error in file system on the FLASH PCB
An error was detected in the general application-related area. (File could not be written in the
FLASH PCB after startup or I/O error after startup)
[Related parts]
- FLASH PCB
- Main Controller PCB
[Remedy] Perform the following in the order while checking whether the error is cleared. When
prioritizing clearing of the error, skip Remedies 2 and 3.
Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to
4.
1. Check the related harness/cable and connector.
2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "8", and execute "HD-CHECK". Then,
turn OFF and then ON the main power.
3. Obtain the necessary backup data by referring to "Appendix> Backup Data List" in the System
Service Manual.
4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "8", and execute "HD-CLEAR". Then,
turn OFF and then ON the main power to delete the data in the corresponding partition.
5. Enter safe mode, and reinstall the system software using SST or a USB flash drive.
6. Check/replace the related parts.
Error in system on the FLASH PCB
An error was detected in the license-related area. (Initialization failed at startup or I/O error at
startup)
When this error occurs, the system has not been started normally. Therefore, it may not be
recorded in the error log.
[Related parts]
- FLASH PCB
- Main Controller PCB
[Remedy] Perform the following in the order while checking whether the error is cleared.
1. Obtain the necessary backup data by referring to "Appendix> Backup Data List" in the System
Service Manual.
2. After replacing the FLASH PCB, reinstall the system software using SST or a USB flash drive.
3. Replace the Main Controller PCB.
606
8. Error/Jam/Alarm

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